broox

Have internet outage. Call @MediacomSupport. They're sending a tech out in 4 days and are trying to upsell me outdated technology. Helpful.

via Twitter and Facebook

facebook comments

  • There is a special place in hell for those people

    Joel Swain posted

twitter comments

  • Hey there! Your modem appears to be online now; what problem are you having?*RW

    MediacomSupport posted

  • just lots of intermittent connectivity today. It is happening in right now actually.

    broox posted

  • I do see some pretty big dips in the upstream signal-to-noise ratio at the modem and CMTS. I think it would be best to jump(1/2)

    MediacomSupport posted

  • (2/2)right to setting up a tech visit so he can check locally and get any maintenance orders needed put in. Shall I set that up?*RW

    MediacomSupport posted

  • yep. I think there's one scheduled for Tuesday... But anything sooner would be great

    broox posted

  • this is what pinging mediacomcc looks like... t.co/GK84fr9ICD

    broox posted

  • I checked and we did have an opening slightly sooner. I'll DM the details.*RW

    MediacomSupport posted

  • mediacomcc is our internal domain. What to a more normal site like Google?*RW

    MediacomSupport posted

  • Hey there, can you follow so I can get that DM to you?*RW

    MediacomSupport posted

  • the same. I was concurrently pinging my router, google, and mediacomcc. Router: stable. Everything external: intermittent.

    broox posted

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