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Today on mommy tech support calls: Derek, I accidentally put the Harmony remote charging cable through the paper shredder.

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  • Support: That wasn't smart. Have you tried unplugging it and then plugging it back in?

    Nathan Deutmeyer posted

  • My last Mom tech support call involved setting up a new Apple TV... She didn't remember her wifi password, so we decided to just reset it. I went to find her router, and she had TWO Centurylink modems/wifi routers plugged into two different phone jacks! How the hell did that happen?

    Ben Sinclair posted

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