6 years ago (Apr 4, 2018 @ 9:22 am) via Twitter
SonosSupport posted 6 years ago
broox posted 6 years ago
twitter comments
Hi Derek, We have a great guide that has some tips for resolving audio drops, t.co/vXClFzQOTP Let us… t.co/jMdk1UYA13
SonosSupport posted
They're not necessarily drops, it's like the track just jumps ahead a few seconds every so often. Seeing it pretty consistently across Amazon and Google services.
broox posted
Got it. We'd be happy to take a look. Can you follow the steps here and let us know the confirmation number: t.co/WlPaRIGFxL
SonosSupport posted
1695339632
broox posted
Thanks Derek. We're seeing data that indicates there are network traffic issues at times, which may leading… t.co/dFB0zpbnsi
SonosSupport posted
I almost always stream to a group. I'll try just 1 player for a bit.
broox posted
Got it. Let us know how it goes. If the music drops out again, run a diagnostic right after the drop and sen… t.co/hEcGBb8WWg
SonosSupport posted
i've seen no skips since i ungrouped my speakers. 😕 how can i get this experience back with grouped speakers?
broox posted
Got it, thanks for clarifying. We've got a few things we'd like for you to try. Mind sending us a DM so we h… t.co/CSGBKZsvhC
SonosSupport posted
your comments